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Guide

How to Reduce Variation Disputes

Disputes are rarely about whether the work happened. They are about what was agreed, by whom, and at what price.

Agree the price before the work where you can

An approved price before mobilisation removes the most common argument entirely. Where programme pressure makes that impossible, at minimum get the instruction acknowledged in writing.

Tie approval to a specific version

If the price changes after approval, the old approval no longer covers it. Re-issue and get fresh approval rather than assuming the original still stands.

Keep one chain of record

Instruction, price, approval, evidence and invoice should all reference the same variation number. Scattered records across WhatsApp, email and paper are what make disputes winnable for the other side.

Submit inside the contract timescales

Many contracts contain notice periods for additional work. A perfectly evidenced variation submitted late can still be rejected on procedure.

Do this automatically with ProofPay

Record the instruction on site, price the variation, send a secure approval link and keep the evidence in one place.

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